The world's most trusted self-custody wallet. Find instant answers on wallets, transactions, swaps, NFTs, staking, and everything Web3 — from a team that actually cares.
Trust Wallet
Browse every category — from recovering your wallet to mastering DeFi.
Restore your wallet, protect your seed phrase, migrate to a new device safely.
Private keys, biometrics, phishing alerts, and suspicious activity handling.
Stuck transactions, gas fees, failed sends, and wrong address recoveries.
DEX swaps, slippage, cross-chain bridges, best price routing.
View, send, and manage digital assets across Ethereum, Solana, and more.
DApp browser, WalletConnect, protocol access, and dApp troubleshooting.
Stake BNB, ETH, ATOM, TRX — earn real rewards, stay in full custody.
Live chat, email tickets, community forum — real humans ready to help.
Trust Wallet is built by a world-class team committed to real Web3 ownership for every human on Earth.
Leading Trust Wallet's global expansion and vision for mass Web3 adoption. Former fintech executive driving financial inclusion for 100M+ users across 170 countries.
Created Trust Wallet in 2017 on a belief that people deserve true sovereignty over their digital assets. Built the open-source foundation that millions rely on every day.
World-class blockchain engineers delivering native multi-chain support, regular third-party audits, a bug bounty program, and an open-source codebase trusted by millions.
From self-custody security to 70+ blockchains — everything in one beautiful wallet.
Your private keys are generated and stored exclusively on your device. Trust Wallet never touches them. No server, no cloud, no custodian — full sovereignty is yours by default. The app is fully open-source and audited by leading blockchain security firms.
Learn moreManage all your assets in one place. Every major chain, natively supported.
Swap thousands of tokens across chains at the best available price — no KYC, no registration, no middlemen.
How swapping worksView and manage all your NFTs across ERC-721, ERC-1155, BEP-721, and Solana SPL — all in one beautiful collection view.
About NFTsStake BNB, ETH, TRX, ATOM and more. Earn real yield while staying in full self-custody of all staked assets at all times.
Start stakingAccess thousands of DeFi protocols, games, and NFT marketplaces directly from your wallet — no extra software needed.
Explore DAppsAll systems running normally. Wallet sync, transactions, swaps, staking, NFT gallery, and DApp browser are fully operational.
Our support system is designed to reach the right answer in the fewest possible steps.
Type a keyword in the search bar — results appear instantly from our full knowledge base covering every Trust Wallet topic.
Pick the category that matches your question for a curated, step-by-step resolution guide tailored to your issue.
12+ detailed answers to the most common Trust Wallet questions — written clearly, updated regularly.
Reach a live specialist via in-app chat, email ticket, or community forum — 24 hours a day, 7 days a week.
Real blockchain specialists available around the clock. No bots, no scripts — just real help.
Your 12-word recovery phrase is the master key to your wallet. If you lose your phone or delete the app, this phrase is the only way to restore access to all your funds. Write it on paper and store it in multiple secure physical locations — never digital, never cloud, never photo. Trust Wallet staff will never ask for it.
Download Trust Wallet from the official App Store or Google Play. Open → tap Create a New Wallet → accept the terms → write down your 12-word recovery phrase in exact order → verify the phrase → done. Never skip the backup step. If you lose access without it, your funds cannot be recovered by anyone.
Open Trust Wallet → tap I Already Have a Wallet → select Multi-Coin Wallet → enter your 12-word phrase in the correct sequence → tap Import. All assets across all chains will be restored. Only ever do this in the official Trust Wallet app. If prompted for your phrase anywhere else, close immediately.
Transactions get stuck when the gas fee was too low or the network is congested. Search your transaction hash on a block explorer (Etherscan, BSCScan). If stuck for 24+ hours, you can speed it up by resubmitting with a higher gas fee, or cancel it using the same nonce with a 0-value transaction. Contact support with your transaction hash for detailed guidance.
Blockchain transactions are irreversible by design — Trust Wallet cannot reverse or cancel a completed transaction. If you sent to an exchange address you own, contact that exchange immediately. Always verify addresses by checking the first and last 6 characters before confirming. Copy-paste from verified official sources only.
Trust Wallet is fully non-custodial — your private keys are stored on your device only. The app is open-source, regularly audited by third-party security firms, and has an active bug bounty program. Enable biometric authentication and use a strong passcode. Never approve unknown token approvals in DApps, and always verify URLs before connecting.
Tap the Swap icon → select FROM token and TO token → enter amount → review the estimated output, slippage tolerance, and gas → confirm. Trust Wallet automatically routes your swap through DEX aggregators to find the best price. For larger swaps, consider adjusting slippage tolerance to avoid failed transactions.
Go to the Collectibles tab. If your NFT isn't visible: (1) Confirm the correct blockchain network is enabled. (2) Pull to refresh. (3) Tap + to manually add the NFT using the contract address and token ID. Trust Wallet supports ERC-721, ERC-1155, BEP-721, and Solana SPL NFTs.
Tap the token toggle icon in your wallet → search for the token name. If not found, tap Add Custom Token → select the blockchain network → paste the contract address from CoinGecko or the project's official site → enter symbol and decimals → save. The token will now appear in your wallet list.
Tap a stakeable asset (BNB, ETH, TRX, ATOM, etc.) → tap Stake → select a validator → enter the amount → confirm. Rewards are distributed automatically per each network's schedule. Some assets have mandatory unbonding periods (e.g., ATOM has 21 days). You retain full self-custody of staked assets throughout.
Trust Wallet will never DM you first on any social platform or ask for your seed phrase. If targeted: (1) Do not share your phrase with anyone. (2) Revoke suspicious token approvals at revoke.cash. (3) Email security@trustwallet.com. (4) Move funds to a freshly created wallet immediately if compromised. Report phishing to Google Safe Browsing.
Trust Wallet natively supports 70+ blockchains including Bitcoin, Ethereum, BNB Chain, Solana, Polygon, Avalanche, Cosmos, TRON, Arbitrum, Optimism, Fantom, and many more — along with 10 million+ tokens. Custom tokens can be added manually for any EVM-compatible chain using the contract address.
100 million+ people trust Trust Wallet to secure and manage their digital assets every day.
"The support team walked me through restoring my wallet step by step. I genuinely thought my crypto was gone forever — they recovered everything. Absolute lifesavers."
"Three years on Trust Wallet. The multi-chain support is genuinely unmatched — Bitcoin, Solana, BNB, ETH in one place. I've recommended it to everyone I know."
"Stuck transaction resolved in under 3 minutes. Most professional crypto support I've experienced in 5 years of trading across multiple platforms."
"FAQ had a clear guide on ATOM staking. Set it up in 2 minutes, already earning rewards. Easy, transparent, no hidden fees anywhere."
"Switched from MetaMask and never going back. Cleaner interface, more chains, faster swaps. The built-in DEX alone makes Trust Wallet worth it."
"Spotted a suspicious token approval and the team guided me to revoke it in minutes. Fast, calm, professional. My funds were never actually at risk."
"Finally a wallet that shows all my NFTs across Ethereum and Solana correctly. The collectibles gallery is beautiful and actually works every single time."
"I thought my crypto was gone forever — they recovered everything. The support team is incredible."
"Multi-chain support is genuinely unmatched. Bitcoin, Solana, BNB, ETH all in one interface."
"Most professional crypto support I've experienced in 5 years of trading. Fixed in under 3 minutes."
"Cleaner interface, more chains, faster swaps. Trust Wallet completely replaced MetaMask for me."
Our team is available around the clock. Choose the channel that works best for you.
The fastest way to get help. Open Trust Wallet, tap your profile, then tap Support to connect with a live specialist instantly — no queue.
Fill out our support form with full details and a specialist will respond to your registered email address within 24 hours with a complete solution.
Connect with 2.4 million Trust Wallet users worldwide. Get help from the community, share knowledge, and learn from experienced Web3 users.
Reach out to @TrustWallet on X (Twitter) for public replies or slide into DMs for private support assistance from our social team.
@TrustWallet ↗We'll respond within 24 hours to your email. Never include your recovery phrase.